- Shipping Methods
- We use trusted shipping carriers to deliver your orders safely and efficiently.
- Our shipping partners include DHL, who will handle the delivery process.
- Shipping Destinations
- We offer shipping to all countries in EU.
- Please note that there may be restrictions or additional charges for certain destinations.
- Feel free to contact us if you have any questions about shipping to your specific location.
- Shipping Costs
- The cost of shipping is calculated based on the size, weight, and destination of your package.
- Shipping costs will be displayed during the checkout process before you make your payment.
- Estimated Delivery Time
- Delivery times may vary depending on your location and the shipping method chosen.
- Estimated delivery times will be provided during the checkout process.
- Please note that unforeseen circumstances or customs procedures may cause slight delays.
- Tracking Your Order
- Once your order has been shipped, we will provide you with a tracking number.
- You can use this tracking number to monitor the progress of your delivery.
- Simply enter the tracking number on our website or the carrier's website to track your package.
- Changing Shipping Address
- If you need to change your shipping address, please contact our customer support team as soon as possible.
- We will do our best to update the address for you before your package is shipped.
- Issues with Delivery
- If there are any issues with your delivery, such as a missing or damaged package, please contact us immediately.
- We will work with you to resolve the problem and ensure that you receive your order in good condition.
- Shipping Charges and Fees
- Shipping charges are based on the carrier's rates and will be applied to your order during the checkout process.
- Please note that any additional fees, such as customs duties or taxes, may be the responsibility of the buyer.
We aim to provide reliable and efficient shipping services to ensure your orders reach you in a timely manner. If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team. We're here to assist you!